Introduction
At Lunalux Cleaning & Facility Maintenance Service (“Lunalux,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
- Information We Collect
- Personal details (name, email, phone number, address) when you request a quote or book a service.
- Communication details (messages via WhatsApp, email, or website contact form).
- Payment information (if applicable, processed securely via third-party gateways).
- Website usage data (IP address, browser type, cookies).
- How We Use Your Information
- To provide and manage our cleaning and maintenance services.
- To communicate with you regarding inquiries, bookings, or promotions.
- To improve our website performance and customer experience.
- To comply with legal obligations.
- Information Sharing
- We do not sell or trade personal information.
- We may share information with trusted third-party service providers (e.g., payment processors).
- We may disclose information if required by law.
- Data Protection
- We implement secure measures to protect your personal information.
- Access to personal data is restricted to authorized personnel only.
- Your Rights
- Access, update, or request deletion of your personal information.
- Opt-out of promotional communications anytime.
- Contact Us
- For privacy concerns, email us at: privacy@lunalux.qa